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Frequently Asked Questions (FAQ's)
Is the Apartment People really a free service? Yes, because the landlords and property managers we represent pay our fee, our service is FREE to renters. How does your service work? Upon your arrival to our office, a licensed leasing agent familiar with your search will be assigned to you. He or she will go over your criteria: size, neighborhoods, move date, and rent range, then search our database for apartments that match. After compiling a list of possible options, they will gather the keys and drive you to see the apartments. If you find an apartment you would like to apply for, you will be asked to put down the first months rent and a credit check fee. The approval process of an application generally takes 2-3 days at which point you will be asked to sign your lease and place a security deposit. How does the Apartment People differ from other locator services? The Apartment People has been successfully matching owners and renters since 1983. During this time we have accumulated thousands of apartment listings, many of which are exclusive to our service. In addition to our expansive inventory, our agents have an average of 5 years experience. No other service can say that! When should I start looking for an apartment? We generally get listings 30-60 days in advance, but even if you only have a couple days to move, we can help. We have apartments ready to move into, 365 days a year. What areas does the Apartment People cover? We represent apartments from the South Loop to Evanston and everything in between. What type of apartments does the Apartment People handle? We list everything from studios to 4 bedrooms, in a variety of buildings types including; walk-ups, high-rises, lofts, condos, town-homes, and more. What if I need a short-term or furnished apartment? Although the majority of our apartments are unfurnished with a 12 month lease, flexible lease terms and furnished options are always available. Do you have apartments that accept pets? We have many pet-friendly apartments available in a variety of neighborhoods and price ranges. What should I bring to my appointment? It's a good idea to bring any documents that may be useful in the approval process; Offer letters, past rental contacts, check stubs, co-signer information, as well as a payment method to secure the apartment. Do I need to make an appointment? It is probably a good idea to set an appointment, especially on weekends, but we always have agents ready to assist walk-ins. Where is your office located? We have offices in Lakeview, River North and Evanston open 7 days a week for your convenience. For hours and directions please click here. Locations How long will my appointment take? Appointment times may vary depending on the number of apartments you choose to see. We generally recommend allowing 2-3 hours. Click here to enter your search information or visit one of our 3 locations today. back to the top of the page |
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